- Set in the heart of the village of Tintern approached from the A466 onto level tarmac parking with closer parking for the Coffee House upon request
- Public transport stop outside the Mill Shop
- Level tarmac access to all shops with wheel chair ramps for easy access
- The main Mill Shop is on two levels, the top accessed from the main road (A466) or a flight of stone steps, with fitted handrails, from the site
- The Coffee House incorporates a glazed conservatory with the main restaurant for group bookings accessible via 4 steps. The conservatory is accessed either via a flight of wide stone steps with a fitted hand rail or a ramp at the opposite end
- While there are no designated disabled toilet facilities built in hand rails have been fitted to assist
- All parts of Abbey Mill are well lit
- Wheel chair and walking sticks are available on request
- Service dogs are welcome in all parts of the site